Refund/Exchange Policy

Refund & Exchange Policy for Vibrant Vest

At Vibrant Vest, we strive to provide quality products and excellent customer service. Please review our exchange and refund policy for your purchases:

Exchange Policy
You can exchange products within 7 days of purchase if:

  • The item(s) is faulty, damaged, or defective upon delivery.
  • The item(s) does not match the original specifications or is different from what you ordered.

How to Request an Exchange

  • Notify us within 3 days of receiving your order via email at info@vibrantvest.com or WhatsApp at +92 3228123989 if you wish to exchange a product.
  • Provide photographic evidence of the defective or incorrect item within 14 days of purchase to process your exchange request.

Important Notes:

  • Exchanges are not accepted after the specified timeframe.
  • Items damaged due to use or tampering are not eligible for exchange.
  • No exchanges are available for graphic or pop art products.

Refund Policy
We offer refunds only if:

  • You receive a damaged product.
  • The product is not of the same color or size as ordered, and we cannot provide a replacement.

Refund Process

  • Shipping and handling charges are non-refundable.
  • Refunds are processed within 7-10 working days.

For more information or assistance, feel free to reach out to our customer support.